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Contact & Help
A question about your listing, account, or Data Hub? Let’s help you find the answer.
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Frequently asked questions
Find a business, manage your listing, or get help with your account and Data Hub.
50 answers across 10 topics
Common questions
A former employee created our listing. How can we regain access?
Choose Login Problems in the contact form. Send the existing listing link, the previous account email if you know it, and your current business email. Explain your relationship to the company and whether you can still access the old email. We will check the existing account and help arrange access after verifying your connection to the business. You do not need to create another listing.
Our company is listed, but we never created an account. How can we manage it?
Send the listing link through Login Problems in the contact form. Where possible, contact us using the business email already shown on the listing. If that email is unavailable, include your official website or business page showing current contact details. We may ask for evidence that you own or work for the company before arranging access to manage the existing listing.
How do I change my phone number, address or other details?
If you manage the listing, sign in and open Listing in your dashboard. To suggest a correction without signing in, open the public listing and use UPDATE INFO. Submit the available fields for administrator review. If a phone or email field is locked, contact us with the listing link and the corrected details. Use the existing listing rather than creating a new one.
I forgot my password. How do I sign in?
Use Forgot password with the email you registered. We will email you a link to sign in and choose a new password. Check your spam folder. If you cannot access that email, choose Login Problems in the contact form, include your listing link and old account email if known, and tell us which email we can reply to.
Will you remove my company listing if I ask?
Yes, we’re happy to remove your company listing or information you want taken down. Choose Remove my Company Listing in the contact form. Copy the exact listing URL from your browser and include it with the company name. Tell us whether to remove the whole listing or only specific details. We may ask you to confirm the listing before removing it.
About the website
What is KuwaitYello?
KuwaitYello helps you find businesses in Kuwait. Listings bring together contact details, locations, products, photos and customer reviews. Business owners can add and manage a listing; Data Hub provides a table view of company information for research and exports.
Do I need an account to search for a business?
No. You can search and read public business listings without signing in. You will be asked to sign in when using account features such as sending an enquiry or managing your listing. Start a business search.
Can I book a service or buy a product through your support team?
No. Bookings, orders, quotes and product availability are handled by the business itself. Open its listing and use its phone number, website or enquiry option. The form on this page reaches the KuwaitYello support team.
What is Woomar, and how is it connected to KuwaitYello?
Woomar is the business directory and Data Hub network that KuwaitYello belongs to. That is why you see the Woomar name and logo in our footer. KuwaitYello is the network’s directory for Kuwait and is operated by Global Business Directory LLC. For help with your listing, account or Data Hub on this website, use the contact form on this page. Learn more about Woomar.
Who runs KuwaitYello?
KuwaitYello is operated by Global Business Directory LLC, a United States company. Our team handles website support, listing corrections, removal requests and account issues. Read about us.
Finding a business
How do I find a business near me?
Use the business search to enter a company name or the service you need. Narrow your search by city or browse a business category. Open a result to see its address, map and contact details.
How do I contact a listed business?
Open the business listing and use the phone, WhatsApp, website or Send Enquiry option shown there. An enquiry may require sign-in. If one contact method is missing or out of date, try another listed method; our support form cannot make a booking or place an order for you.
Why can’t I find a company in the search results?
Try the main part of its name without “Ltd” or punctuation, or search for its service and city. The business may be listed under a different trading name or may not have a listing yet. If it is your business, add a listing after checking for an existing entry.
Does a high position in search results mean a business is recommended?
Search position can reflect a paid listing plan. Premium and Lifetime listings receive priority placement; this is not a guarantee of service quality. Read customer reviews, check the business details and agree prices or booking terms directly with the business.
Getting listed
How do I add my business?
Open Get Listed, choose a listing plan and complete the registration form. Enter your business details and account details, then follow the payment step for a paid plan. Search for your business first so you do not create a second listing for the same company.
Can I add my business for free?
New business registrations use a paid listing plan. Basic costs 40 USD as a one-time payment at the regular price. It includes your business profile and account access to manage it. Premium and Lifetime add priority placement and higher limits. Get listed.
What details do I need to register?
Prepare your business name, address and city, phone number, business email, description and relevant categories. Add your website, opening hours and logo or photos to help customers recognise you. Use an account email you can access, because it is used for sign-in recovery and account messages.
My company is already listed. Should I register it again?
No. Open the existing listing and use UPDATE INFO beneath its contact details to submit corrections. If you already manage it, sign in to your account. If you need help accessing that listing, choose Login Problems in the contact form and include its link.
Managing your listing
Where do I add photos and products?
Sign in to your business dashboard. Use Photos to add images and Products to add product entries; edit the company description under Listing to describe your services. The number of photos and products is limited by your plan. See the listing plan limits.
Why can’t I change my phone number or email using UPDATE INFO?
Some contact fields are protected in the public update form to prevent unauthorised changes. If a field is locked, sign in to the account that manages the listing and open Listing in your dashboard. If you cannot sign in, choose Login Problems in the contact form and include the listing link. You can also send the exact old and new contact details for our team to review.
I haven’t received the login email. What should I check?
Check the inbox and spam folder for the email registered to your account. Login details sent after a support request may arrive in a separate email from KuwaitYello, rather than in the support reply itself. If nothing arrives, contact us with your listing link and account email. Tell us if the old email address is no longer accessible so we can help with account recovery.
Can you add a WhatsApp button to my listing?
Yes. Choose Update my Company Details in the contact form and send your listing link and business WhatsApp number, including the country code. Ask us to enable the WhatsApp contact option on your listing.
What does “Years with us” mean?
It shows how long your business listing has been on KuwaitYello, based on its recorded listing date. It does not show how long the company has been trading. Your business’s founding year is a separate piece of information.
Plans and payments
What do the listing plans cost, and what is included?
These are the regular listing prices on KuwaitYello:
Basic — 40 USD, one-time payment. Standard listing placement. Includes 3 categories, 5 keywords, 4 photos and 10 products, plus 10 job offers.
Premium — 130 USD per year. Highlighted listing with priority placement in search results, categories and keywords. Includes 6 categories, 10 keywords, 15 photos and 20 products, plus 30 job offers.
Lifetime — 290 USD, one-time payment. Highlighted listing with priority placement in search results, categories and keywords. Includes 8 categories, 15 keywords, 100 photos and 100 products, plus 100 job offers.
Choose a listing plan. Listing plans do not include Data Hub Pro or export credits.
How do I upgrade my existing business listing?
Sign in to the account that manages your business, open Upgrade in the dashboard and select your plan. Complete checkout from that account so the upgrade applies to the existing listing. You do not need to register your company again.
I paid, but my account or credits have not been updated. What should I send you?
Choose Payment Issues in the contact form. Include your account email, what you bought, the amount and payment date, and the transaction or receipt reference. For a listing payment, add the listing link. Do not make another payment just to try to activate the first purchase.
Does my business listing plan include Data Hub access?
No. A listing plan pays for your company’s presence on KuwaitYello. Data Hub Pro is a separate monthly subscription for searching and working with business data. Full CSV and Excel exports also require separately purchased credits: one credit per exported listing.
Reviews and enquiries
How do I leave a review for a business?
Only registered users can write reviews. Sign in to your account, open the business listing and use its review option. Choose a rating and describe your own experience with that business. For a question about prices, stock or a booking, use the business’s enquiry or contact options instead.
How long does it take for a review to appear?
Reviews are not published immediately. Every review must be checked and approved by an administrator before it appears on the business listing. Please allow time for this moderation step and do not submit the same review again while it is awaiting approval.
Can I remove a review or question?
To remove something you posted, choose Remove my Review or Remove my Question in the contact form. For a review, include its direct link if available, the name displayed on it and the email you used to submit it. If you cannot find a direct review link, send the business listing link and identify your review by its date or text. For a question, send the listing link and the question text. Business owners cannot directly delete customer reviews; to report a review, identify it and explain the issue so our team can review the request.
How can my business reply to customer reviews and questions?
Sign in to the account that manages the listing. Open Reviews or the questions section in your dashboard, select the customer’s post and add your reply. If the listing is not connected to an account you can access, send us its link under Login Problems.
How do I stop receiving business enquiries?
Choose Unsubscribe me from Enquiries in the contact form. Include your company name, listing link and the email receiving the enquiries. Tell us you want to stop enquiry emails; if you also want the business listing removed, say that explicitly.
Using Data Hub
How is Data Hub different from the business directory?
The directory displays individual business profiles. Data Hub puts company records into a table where you can filter a group of businesses and export results. Use it to research suppliers, prospects or a business sector in Kuwait.
What can I filter in Data Hub?
You can narrow results by category, city, keyword and last update, and look for records with an email address, phone number, website, WhatsApp or manager details. Advanced filters include company name, address, year founded and employee count. Combine filters to build the group of businesses you need.
What can I do with the free Data Hub trial?
The trial allows 15 searches and shows up to 10 listings per search. It lets you try the search and table interface before subscribing. Once the search allowance is used, activate Data Hub Pro to continue. Free sample exports contain up to five listings with contact fields hidden; sample downloads do not use a search.
How much is Data Hub Pro, and are exports included?
Data Hub Pro costs 25 USD per month for a new subscription. It provides the ad-free table interface, advanced search and filtering, and access to available company contact details. Export credits are extra and are not included in the monthly price. View Data Hub Pro.
How do I cancel my Data Hub subscription?
Sign in to Data Hub and open the subscription cancellation page. Submit the cancellation form to stop future renewals. Your subscription stays available until the paid-through date shown on the page. Cancelling the subscription does not itself delete your user account.
How many export credits do I need?
One credit exports one business listing. For example, exporting 250 listings uses 250 credits. The same rate applies to CSV and Excel. Choose the number of listings in the export window before downloading; your credit balance and the export limit determine how many you can export at once.
How do I buy export credits?
With an active Data Hub Pro subscription, open Export Credits, choose a credit package and complete checkout. Each package shows its number of credits and total USD price before payment. You can see the packages without active Pro, but you need to activate Pro to buy and use them.
Can I download a free sample before buying credits?
Yes. Without usable credits, the export window offers a sample of up to five listings with contact fields hidden. You can repeat sample downloads while your account still has access; there is no one-download limit. A sample does not spend credits or consume trial searches.
Can I export only businesses matching my filters?
Yes. Apply your filters in the Data Hub database first, then open the export window and choose how many of those results to download. For example, filter by city, category and With Email to export matching businesses that have an email recorded. A full export requires active Pro and enough credits.
Can I download the data as Excel or CSV?
Yes, Data Hub offers both Excel and CSV. Apply your filters, open the export window, choose the format and number of listings, then download the file. A record can only contain information we have for that business; use the email, phone or website filters if those contact fields are essential to your list.
Data quality and privacy
How do I report an incorrect or duplicate listing?
Choose Report the Listing in the contact form. For an error, include the listing link, what is wrong and the corrected information. For a duplicate, include both links and identify which listing has the current details. Owners can also use UPDATE INFO on the listing.
My business has closed. How do I get the listing removed?
Use Remove my Company Listing, include the listing link and tell us the business has closed. We’re happy to remove it. If the business has only moved or changed its name, use UPDATE INFO on the listing to send the new details instead.
Can you remove my personal phone number, email or other information?
Yes, we’re happy to remove requested information. Send us the page link through the contact form and identify the exact phone number, email, address or other detail you want removed. Say whether the rest of the business listing should remain. Read our Privacy policy.
How do I delete my user account?
Choose Remove my User Account in the contact form and provide the email registered to the account. If you also want your business listing removed, include its link and say so. For a paid Data Hub subscription, cancel renewal as well.
Contact and support
Which subject should I choose in the contact form?
Use Update my Company Details for corrections, Login Problems for account access and Payment Issues for a purchase that needs attention. Use the specific removal options for a listing, review, question or account. For article publishing enquiries, choose Sponsored Content. For Data Hub questions or another website issue, choose Support.
How long will it take to receive a reply?
Allow 2–10 business days, depending on the request. We reply to the email address you enter in the form, so check it carefully and look in your spam folder. Include the listing link or account email in your first message to help us identify the issue.
What details help you resolve a website problem?
Include the page link, what you were trying to do, what happened and any error message. For an account issue, add your registered email; for a listing issue, add the listing link. For a payment issue, include the transaction reference. Never send your password or full card details.
Have I sent my message when I click “Review message”?
No. Review message opens a second step so you can check your email and message. To send it, tick the confirmation box and click Send message. If you want to start again, choose Cancel this message.
Still have a question?
Send your question to our support team.